Terms of Use

Company Name: Pro Appliance Repair

Effective Date: [Insert Date]

Last Updated: [Insert Date]

By accessing or using this website, web page, client portal, mobile application, or any related content, functionality, services, emails, text messages, posts, or other electronic communications (collectively, the “Site”), you agree to be bound by these Terms and Conditions of Use (“Terms”), our Privacy Policy, and all applicable laws and regulations.

If you do not agree to these Terms, you must not access or use the Site or services provided by Pro Appliance Repair (“Company,” “we,” “us,” or “our”).

1. Ownership & Intellectual Property

The Site and all contents, features, and functionality, including information, software, text, images, video, audio, and design, are owned by Pro Appliance Repair, its licensors, or content providers and are protected by U.S. and international intellectual property laws.

We reserve the right to withdraw or amend the Site or any services without notice. We are not liable if any part of the Site is unavailable.

2. Use License

Permission to use the Site is granted as a limited, non-exclusive, non-transferable license. This license automatically terminates if you violate these Terms and may be terminated by Pro Appliance Repair at any time.

You may not:

  • modify or copy materials
  • use materials for commercial or public display
  • decompile or reverse engineer software
  • engage in scraping, data mining, or harvesting
  • remove proprietary notices
  • transfer or mirror materials on another server

3. Posting Content

“Content” includes text, images, video, audio, comments, or feedback you submit.

By posting Content publicly, you grant Pro Appliance Repair a worldwide, irrevocable, royalty-free, sublicensable license to use and distribute it in any media.

Content must not infringe third-party rights or violate laws. We may remove Content at any time without notice.

4. Services & Appointments

By requesting services, you confirm you are authorized to do so and grant technicians access to the service area. Appointment times are estimates and may change due to operational conditions.

5. Pricing & Payments

Pricing may vary based on diagnosis, labor, parts, or complexity. Payment is due at time of service unless otherwise agreed. Non-payment may result in service refusal or collections.

6. Communications Consent (Calls, SMS & Email)

By providing contact information, you consent to receive calls, SMS/MMS messages, and emails from Pro Appliance Repair regarding service updates, appointments, billing, and support. Promotional messages are sent only where separately authorized.

Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.

Opt-out at any time by replying STOP. For help, reply HELP or call 919-948-3696.

7. Service Documentation & Media Use

Operational Use

By ordering or receiving services, you agree that Pro Appliance Repair may take before-and-after photos or videos of serviced appliances or work areas solely for operational purposes, including documentation, quality assurance, internal records, warranty, insurance, or dispute resolution.

Such media will focus on service-related areas and will not intentionally include individuals or personal identifying information.

Marketing & Promotional Use (Explicit Consent Required)

Photos or videos will not be used for marketing or promotional purposes unless you provide explicit, affirmative consent through a separate written or digital authorization.

Marketing consent:

  • is voluntary
  • is not required to receive services
  • may be revoked at any time in writing

No personal identifying information will be disclosed without express authorization.

8. Disclaimer

The Site and materials are provided “AS IS” and “AS AVAILABLE”.
Pro Appliance Repair disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee the Site is free from harmful code. You are responsible for safeguards.

9. Limitation of Liability

To the fullest extent permitted by law, Pro Appliance Repair, its affiliates, licensors, service providers, officers, employees, and agents are not liable for indirect, incidental, consequential, special, or punitive damages arising from use of the Site or services.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pro Appliance Repair from any claims, damages, losses, liabilities, or expenses (including attorneys’ fees) arising from your violation of these Terms or misuse of the Site or services.

11. Revisions & Accuracy

Site materials may contain errors. Pro Appliance Repair may make changes at any time without notice and does not commit to updating materials.

12. Third-Party Links

Links to third-party websites are provided for convenience only. Pro Appliance Repair does not control or endorse third-party content.

13. Mobile Messaging Terms (Thryv, Inc.)

Our mobile messaging service is provided by Thryv, Inc. Participation is subject to Thryv’s Mobile Messaging Terms & Conditions, including opt-in, opt-out, message frequency, fees, privacy protections, arbitration, and dispute resolution procedures.

You may opt out by replying STOP. Support is available by replying HELP or contacting [email protected].

14. Governing Law

These Terms are governed by the laws of the state in which Pro Appliance Repair is headquartered, without regard to conflict-of-law principles.

15. Modifications

Pro Appliance Repair may revise these Terms at any time. Continued use of the Site or services constitutes acceptance of the updated Terms.

16. Entire Agreement

These Terms, together with our Privacy Policy and any referenced documents, constitute the entire agreement between you and Pro Appliance Repair and supersede all prior agreements.

17. Contact Information

If you have questions regarding these Terms, our services, or your communications preferences, contact us at:

Pro Appliance Repair

Phone: 919-948-3696
Email: [insert [email protected]]
Website: [insert website URL]

For SMS assistance, reply HELP to any message you receive.

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